Ticket Buying FAQs
Am I guaranteed seats I requested in the section I wanted?
We will do our very best to accommodate season subscribers to be seated in the section of their choice by the subscriber deadline, yet with the size of the new hall, we have significantly fewer seats available. Three factors determine your place in the line when seats fitting your request come available: your subscription history, your donor history, and the date you purchase your subscription.
When will I know if you can fulfill my request?
We will let you know as soon as possible, but at the latest by the end of June, if we can fulfill your request. If you subscribe online, you will receive an email immediately confirming the seats.
When will I get my subscription tickets?
You will receive your subscription tickets by mail by the end of September.
Do you offer student discounts?
A limited number of significantly discounted student tickets will be available online for our concerts 1-2 weeks in advance depending upon availability. Check the concert page on our website or our Facebook page prior to each concert for details.
What if I bought tickets and I can’t make it anymore?
Donate your tickets back to the Symphony. You will receive a full tax-deductible donation (Vallejo Symphony is a 501(c)3 organization) for doing so and open up your seat for another patron. You can use our online form HERE or call us at (707)643-4441.
Can I get a refund?
We do not offer refunds on ticket purchases.