Ticket Buying FAQs
When can I renew my subscription?
Renewing full season subscribers can purchase their 2017-2018 subscriptions beginning March 1, 2017. The early renewal deadline for subscribers is April 15, 2017.
How can I purchase a subscription?
Renewing full season subscribers can purchase:
- By calling the office M-TH between 1-5 pm @ (707) 643-4441
- By mail by returning your renewal invoice to:
PO Box 568
Vallejo, CA 94590
Everyone can purchase tickets beginning April 15.
- Over the phone at (707)-643-4441
- Online starting April 15, 2017.
Am I guaranteed seats I requested in the section I wanted?
We will do our very best to accommodate season subscribers to be seated in the section of their choice by the subscriber deadline, yet with the size of the new hall, we have significantly fewer seats available. Three factors determine your place in the line when seats fitting your request come available: your subscription history, your donor history, and the date you purchase your subscription.
When will I know if you can fulfill my request?
In early June, the seating process begins. By the end of June, we’ll be able to let you know if we can fulfill your request.
When will I get my subscription tickets?
You will receive your subscription tickets by mail by the end of August.
Single Tickets and Beyond
Do you offer student discounts?
A limited number of significantly discounted student tickets will be available online for our concerts 1-2 weeks in advance depending upon availability. Check the concert page on our website or our Facebook page prior to each concert for details.
What if I bought tickets and I can’t make it anymore?
Donate your tickets back to the Symphony. You will receive a full tax deductible donation (Vallejo Symphony is a 501(c)3 organization) for doing so and open up your seat for another patron. You can use our online form or call us at (707)-643-4441.
Can I get a refund?
We do not offer refunds on ticket purchases.